FAQs

How long does it take to respond to inquiries

We respond to your inquiries within 24 hours via WhatsApp.

Can I get technical support after registering

Yes, the support team is available to help you throughout your access to the course.

How can I request a refund

Once you complete the course, request a refund and we will return 100% of the amount to you.

Do you offer individual consultations

Yes, you can request a private consultation through the special training form.

Do you offer private courses

Yes, we provide private courses for organizations and companies according to their needs.

How does the 100% gold guarantee system work

Register and pay, then complete the course and get your certificate, then recover your full money within 7 business days (provided you attend 90%+ and complete the projects).

What payment methods are available

Visa, Mastercard, Mada, PayPal, bank transfer, and Apple Pay.

How long does the refund take

Review takes 1 to 2 days and the transfer 5 to 7 days, averaging 7 to 10 days.

Can I cancel my registration before the course begins

Yes before the course begins, but after it starts there is no refund except upon completing it.

What are the prerequisites

The course is for beginners, no programming experience needed, just a computer, internet, and a desire to learn.

How many hours do I need daily

One to two hours daily, with an optional extra 30 minutes.

Is the course live or recorded

Recorded and available around the clock with periodic Q&A sessions.

Will I receive a certificate

Yes, a Certified AI Prompt Engineering Professional certificate with a LinkedIn badge and projects for your portfolio.

How does the sponsorship program work

For students: submit a sponsorship request to join the waiting list and start for free when a sponsor is available. For donors: pay to sponsor a number of trainees.

Who can apply

University students, recent graduates, and those who are financially unable.

How long does it take to get a donor

Usually 1 to 4 weeks.